Formidable UKG Pro Implementation Partner Exceeds Expectations
Success Snapshot
Tiffany Schunn, Manager of Benefits and Compensation, shares that there was no way CSW Industrials could have managed the UltiPro implementation without the knowledge that Ascend provided.
The previous HRIS system was not suitable or sustainable for CSW, so they decided to take time to find a software company that was going to meet their needs, ultimately deciding on Ultimate Software (nka UKG). During the UKG contract negotiation process Ascend (formerly HRMS) was recommended as a preferred and formidable UKG Pro implementation partner specializing in just UKG Pro (fka UltiPro) implementations. From the beginning, CSW knew the relationship with Ascend was going to be a great partnership and that Ascend would be a great fit.
Knowing that CSW had 800 employees, seven different businesses globally and a very lean HR team, Tiffany knew she needed a support system. She knew she needed a partner that could assist her with not only actually doing the work, but also providing the knowledge of UltiPro capabilities and what the Ultimate services team was asking from CSW during the implementation process.
Ascend took the time to come on site at the beginning of the project to really get to know CSW, the company, their needs, and how they could help CSW by implementing the correct things in the system and get CSW where they needed to be. Ascend knew exactly what CSW needed before CSW even knew that they needed it. Ascend and Ascend’s Client-Side services definitely exceeded CSW’s expectations.
Tiffany shared, “If you’re considering hiring HRMS Solutions, please do. It is well worth your time.”
About CSW Industrials: With multiple businesses and brands across the U.S. and abroad, CSW Industrials, headquartered in Dallas, Texax, is a diversified industrial growth company with well-established, scalable platforms and domain expertise across three segments: Contractor Solutions, Specialized Reliability Solutions, and Engineered Building Solutions.
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