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Ascend Premier Services are a Sure Thing for Trusted and Reliable UKG Post Go-Live Results

Success Snapshot

Premier resort and casino destination doesn’t leave entertainment to chance, and they won’t leave their HCM system to chance either.

Key members of Gila River Resorts & Casino’s HR group explain how Ascend delivers phenomenal UKG Post Go-Live Results and adds value in helping the team roll out additional HCM functionality, spot trends and address challenges in a quickly moving environment.

 

After the initial launch of UKG, Gila River wanted to continue implementing UKG modules, including performance management, learning and development, recruitment, and onboarding. After speaking with several Ascend (formerly HRMS) clients, the HR group decided to bring in Ascend for added expertise via Premier Post Go-Live services and support in achieving their goals for UKG.

As a trusted resource, Ascend has helped with expanding Gila’s UKG functionality, troubleshooting errors and resolving a variety of system issues. Ascend’s responsive customer service and expertise is very appreciated by the Gila River internal UKG team. With continuing system expansion, Gila River staff describes Ascend as living up to their words as a trusted, reliable and responsive partner. They also stressed how helpful it is to have a single point of contact at Ascend who is very familiar with Gila River’s rapid-paced needs, and has their back in getting results.

Overall, the Gila River team highly recommends Ascend to other organizations that are looking for a trusted partner to help them with their HCM needs and that desire exceptional UKG Post Go-Live results.

 

About Gila River Resorts & Casino: With award-winning entertainment, hospitality and other amenities located across the Valley of the Sun, Gila River Resorts & Casinos is your premier destination for memorable experiences. Gila River Resorts & Casinos currently operates four locations in Arizona, Wild Horse Pass, Lone Butte, Vee Quiva and Santan Mountain, all owned by the Gila River Indian Community. The resorts at Wild Horse Pass and Vee Quiva are Four Diamond accredited. Open 24 hours a day, 365 days a year, all four casinos offer a combination of slots, live table games, poker, bingo and BetMGM sportsbooks.

 

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